This client was referred to me about three months ago and I had the pleasure of showing homes to her and her two daughters on several occasions. About three weeks ago, she gave me the bad news that she couldn't pull the trigger on buying a house. This wasn't the first time that happened, but she was such a positive person that I was bummed that I wouldn't be spending more time with her.
Last night, I got this letter from her, and I swear I didn't coach her into writing it...:)...
" I would like to share one of the most positive experiences I have had with a professional recently. A few months ago, my elderly parents and I had been discussing their potential move from California to live with me in Denver. With such an uncertain arrangement, I had been hesitant to enlist a realtor. Yet, when I explained the situation to Karl Lueders, I was pleasantly surprised when I was met with encouragement and understanding.
He welcomed the opportunity to help me with the house search, despite knowing the purchase was highly contingent on my parents uprooting themselves from a home they’d happily lived in for over forty years. To entice Mom and Dad, I had added definite challenges to Mr. Lueders' search. This house I was looking for not only had to be perfect for myself and my two young children, but also for two elderly parents with unique needs and extremely narrow tastes. Not once did Karl flinch, balk or voice any apposition to my crazy ideas. Instead, I found him persistently researching my ideas and even asking me more questions to determine more details. He combed and re-combed the market for each of the demands I made: privacy, bright and roomy basement with it’s own kitchen, cul-de sac, this type of ceiling, those type of doors, wide hallways, big trees… the list went on and on.
Karl proved quite knowledgeable in the types and ages of houses, price ranges, locations, and so much more that I would never have considered. To my astonishment, he managed to find a spectacular array of selections for us to view. But, poor man, my pickiness became even more meticulous– too small, too big, ceilings too high, kitchen too… and so on, and so on. Yet, throughout each house viewing, Karl Lueders strove to learn even more of our expectations, obviously honing in on getting an ever stronger picture in his mind as to what we wanted. Surprisingly, the search only lasted a few weeks - and, it was my schedule that kept us from progressing faster, not his. Karl always found time for me, even during the crazy holiday hectics.
I can confidently say that Karl succeeded in his daunting task. He actually found that perfect home – in fact, perhaps even two. One, especially, had nearly everything - plus a few unexpected bonuses! Had it been only up to me, I wanted to place an offer on the spot. My parents, however, elected not to take the life-changing move to Colorado, making the entire excruciating search for naught. Despite this disappointing news, Karl still maintained a pleasant, professional attitude. I would like to highly recommend Karl Lueders' knowledge and services as a real estate agent! Throughout our “house hunt”, Mr. Lueders certainly demonstrated his strengths as a real estate agent. He listened, he researched, he explained. He was always friendly, cheerful, and professional. He made the house search an enjoyable and highly positive experience. In the future, when I have needs to pursue another home, I will certainly seek his expertise again. Again, thanks so much to Karl for all the work he placed into my portfolio."
That made my day. Week and month, too!
